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Our Mission
Automated Equipment LLC strives to be our customer’s preferred provider of
proprietary and private label products and related service
support. We value our ability to provide high quality
products and dependable service for our customers, and a
rewarding and engaging workplace for our employees.
Our Capabilities
Our business got its start in the early 90’s as part of the
team that developed the first automated fry dispensing
equipment. Since then we have expanded our capabilities to
include the following:
Design Services
Our design team of mechanical, electrical and controls
engineers are experienced in dispensing technology, food
service applications as well as sheet metal fabrication and
refrigeration.
Flexible Assembly
Our assembly technicians are experienced in
electro-mechanical assembly, lean manufacturing and six
sigma quality. Our combined capabilities in assembly,
warehousing and logistics allow us to warehouse fabricated
parts, perform final assembly and ship to the end customer.
For more information regarding our Flexible Assembly
capabilities and how we may be of help to you
Contact Us.
Polyurethane Foaming
We have the equipment and knowledge required to design,
build and foam custom cabinets or enclosures. Our team is
set-up to handle your short-run or niche foaming
applications. For more information regarding our
Polyurethane Foaming capabilities and how we may be of help
to you
Contact Us.
Technical Service and Support
We provide global service support to our customers and can
provide these services to your non-consumer customers as
well. Our service resources include:
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Call Center
Our
domestic call center, staffed by experienced technicians,
provides 24/7 technical support. These technicians assist
field service agents or operators by diagnosing problems and
providing solutions, thereby minimizing equipment downtime.
The call center is staffed during regular business hours
with pager coverage for after hours support.
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Global Network of Trained Service Agents
We have a
network of trained service agents spanning six continents
and over 50 countries. These agents are certified on our
equipment by our technical support staff and are experienced
in food service equipment maintenance.
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Global Network of Stocking Agents
We have
“parts stocking” agents in locations around the world.
These stocking agents combined with our drop-ship
capabilities allow us to get parts to customers quickly to
minimize equipment downtime.
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Service Database
Our proprietary service database allows us to track
serialized equipment. This enables our technicians to
access the service history of equipment while on the phone
with the customer or field service agent. It also allows us
to prepare reliability and equipment incident/trend reports.
For more information regarding our Technical Support
capabilities and how we may be of help to you
Contact Us.
Warehousing and Logistics
We have personnel experienced in warehousing and global
logistics. We can manage your inventory and arrange
shipping to customers throughout the world. For
more information regarding our Warehousing & Logistics
Services and how we may be of help to you Contact
Us.
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